Welcome to The Mad Padder's Etsy Shop! I look forward to working with you to create your adorable personalized goodie uniquely designed and made just for you!
I take pride in all of my products and would not sell an item that I would not use myself...I take this very seriously and want you to be happy with your purchase always. Please send me a convo with any special requests or questions.
I do use the Etsy App to keep in contact and receive messages promptly. I'll respond as quickly as possible through this method. If you send an email or place an order, a proof will be sent within 48 business hours. Please be respectful of other buyer's orders and do not request a proof without first placing an order.
If you would like to chat over the phone about your order, we can set up a time within my current business hours that works for you. My business hours are
weekdays from 2:30 - 4:00 pm
Credit & Debit Cards through Etsy checkout; PayPal
Please be respectful of other buyer's orders and do not request a proof without first placing and paying for an order.
Your custom notepads, note cards, stamp, tumbler, snack container, key chain, or luggage tag will then be ready to ship in 5 business days. Mousepads, clipboards, marker boards, laptop cases, coasters, and tablet cases may take up to 2 weeks to produce. Please allow time for shipping, as well. If you have any further inquires please contact me. ***If you need an item faster than the time frame above, please ask to upgrade to Express Mail and I will communicate the additional rate. A custom listing will be created just for you that will include the USPS Express Mail Rate.***
If you order on a Friday or weekend day, please be aware that your proof will be sent on Monday or the first business day of the week.
All orders will be shipped using United States Postal Service.
If you live in the north Dallas area and would like to arrange a pick up with no shipping, use the coupon code "LOCALPICKUP". I will contact you when your order is ready for you to stop by and pick it up.
*** In the event that a package gets lost, please contact me promptly and we will come up with a solution or work together to find it or replace it if needed. Please check with your local post office or mail carrier about how packages are delivered, I also use USPS tracking to track my shipments to confirm you receive them***
I'm sorry but as a general rule, due to the nature of most of what I make in the shop, there will be no refunds on purchases, as most items are personalized and person specific. However, under some circumstances such as damage in the mail, or loss I will consider replacement. Please let me know of any problems or damages promptly so that we can come up with a solution! Again, I always want you to be happy with your purchase.
*As stated in my listings regarding printed cardstock. Colors on your computer screen may not be exact and may slightly vary from my listing/pictures. This type of "problem" will not be refunded. I do my very best to show colors as close as possible.
Please check out The Mad Padder's Facebook page! It has any current coupons or discounts available. Make sure you change your notification settings to receive any news! Click Settings at the top of The Mad Padder's Page. Click Notifications in the left column. Edit your notification settings.
Need 5 or more luggage tags for bridesmaid's gifts? A lot of notepads for teacher gifts? Or your company would like to order bulk thank you cards? The Mad Padder can help! If you have a large number of items to order, please contact me and I'll create a custom listing just for you...and also include a discount!